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FAQs & Contact Us

Q. Do you offer frames/Where can I buy frames?

We do not offer a framing service yet but we recommend using Use code GLPFRAME to get 5% off. Click on the size of print you ordered for a great selection of pre-made frames.
A1 print
A2 print
A3 print

Q. What do I do if my print is damaged, incorrect or hasn't arrived?

Please get in contact with us at We'll fix it.

Q. Can I buy/collect the prints at a store?

Unfortunately we only sell online.

Q. Can you do any customised prints?

We don't currently but if you have a request for a print please get in contact with us at and we'll take it into consideration when designing!

Q. My print hasn't arrived, when can I expect it?
United Kingdom around 3 days
USA around 12 days
Australia around 15 days
Europe around 8 days
Q. What is your returns policy?

If returned in the same condition within 30 days we will issue a full refund. Please send back to the address below with your name and order number inserted:

Tracy Newton
C/O Red Onion
70 Condor Close
United Kingdom

Q. Anything else?

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